GuidesReference

Limits & fair use

Concurrency, connection and API limits — and the targets that need approval.

#Gateway

LimitDefault
Requests per secondNo fixed cap — your plan's concurrency applies
Concurrent connectionsSet by plan (Unlimited: by threads)
Connection idle timeout120 seconds
Maximum request duration10 minutes

Need more concurrency for a launch or backfill? Ask support — temporary raises are usually same-day.

#Account API

The API allows 600 requests per minute per key. Every response includes your current position:

HeaderMeaning
X-RateLimit-LimitRequests allowed per minute
X-RateLimit-RemainingRequests left in this window
X-RateLimit-ResetWhen the window resets (Unix seconds)

#Restricted targets

Some categories of targets — for example government systems and financial institutions — are restricted by default, and requests to them return 403 with X-RiftIP-Error: target_restricted. If you have a legitimate need, contact support and we'll review it.

Heads up

Every request must comply with our Acceptable Use Policy. Accounts that abuse the network are suspended without refund.